Very happy with our burgers, fries & onion rings. Healthy size portions (esp the onion rings!) We took a meal to a friend whose wife was in the hospital & staff kept asking where we brought the food from cause it smelled so good!

The customer service is not great! They take order but that's it! Not very friendly, not very welcoming but the hamburger was good!!! Bacon cheeseburger was savory and great size! Fries overdone, and dry! Not a fan but ok to eat when you are hungry! Ambiance is chill.

I was largely unaware of Southwell's as a local chain, but soon learned about its' nearly 40 year history as a business across several locations sprinkled around the city. Located along Holcombe Blvd just outside the Med Center, this location has been serving burger lovers in the neighborhood for close to two decades. Like many of the businesses in the plaza, this place is casual and sleepy, serving a mix of hospital employees, senior citizens, and nearby Rice students. There's a good number of medium sized tables and booths, and a bustling bilingual staff ready to serve. Lunch is going to be their busiest time, but they also do a fair amount of take out as well. As expected, the menu is very burger heavy. The non-burger options are really some sandwiches (#1), salads, with a few different kinds of fries and shakes, but that's it. Despite the two dozen choices on the menu that range from patty melts to chili hamburgers, the reality is that any burger can be customized. I tend to prefer a double bleu burger with avocado and a fried egg. If I'm feeling indulgent, I'll throw in some bacon as well. It's a sizeable patty and roughly the same price as the fast food joints across the street. (#2). It's not a glamourous burger by any stretch, but I think it's a solid choice for what it is. A special shout out to their fresh cut fries, which are nicely fried and not too thick but have plenty of crunch. It's not too greasy and makes for an excellent side to the burgers. The waffle fries, cheese fries, and onion rings come in a distant second. The milkshakes are not exceptional, but similarly to the burgers, they get the job done. I learned not all locations offer them, but rest assured this one does. At the end of the day, this isn't a burger destination less than it is a place to get burgers while in the neighborhood. Parking is aplenty, the menu is simple, the service is adequate and the prices aren't too overwhelming. Sometimes that's all one really needs in an establishment. ___________ (#1) Chicken. (#2) Whata-deal.

The cheeseburger was outstanding and the fries were good. The service was great. The ambiance is that of a good burger joint. I will be back!

The food was tasty. Loved the fries and onion rings. Would return for the onion rings. The burger was good as well, but nothing special, just a good basic burger. The salad was also good and surprising with the almonds and micro greens on top. A pretty basic place with booths and tables to sit and eat at. Time to get food was average for a grill and the place wasn't busy. All in all it satisfied our burger and fries cravings near the med center.

Fresh cut fries and a grilled ham and cheese on Texas toast. It was really good. The place was empty when I went so I got my food in less than 5 minutes. Sandwich was solid. Nice lunchtime spot to check out.

Apparently a storied tradition amongst university students, medical staffers, and area workers, this strip mall burger joint serves up some of the best fare we've had in a long time. Many varieties of hamburgers with killer fries and milkshake options. Walk up to the counter, order, and grab a seat. They will speedily appear at your table with a delicious feast fit for an American king. Good soft drink selection, but I do not think they sell any alcohol. Admittedly, we were a bit surprised that a burger place of this caliber existed in a roadside strip of stores with neighbors like CVS and an optometrist, but have no fear. This is now one of our go-to places every time we're in town. Easy to get quickly served and always friendly as can be. Should you pay $1 for the extra hamburger pattie? (Yes, $1. You read that correctly.) Of course you should.